Mike Murchison, Founder & CEO of Ada, spoke at Data Driven NYC in June 2019. He shared seven specific reasons why when founders set out to integrate artificial intelligence into their products, they should first take a step back to consider whether the manual equivalent of that automation to best understand how it will scale. He also shared how this approach benefited him and his team at Ada—the next-gen customer service chatbot—as they rapidly scale.

Data Driven NYC is a monthly event covering Big Data and data-driven products and startups, hosted by Matt Turck (FirstMark Partner) and Jack Cohen (Platform) at FirstMark Capital.